HAAZEN is an Automation tool. HAAZEN helps Airbnb hosts save time and make more money by automating guest communication. Key features include Automated Guest Q&A, Digital Guidebooks, and Local Recommendations. Best for real estate agents.
About HAAZEN
HAAZEN is an automation platform for short-term rental hosts on Airbnb, VRBO, and Booking.com. The platform handles automated guest Q&A, digital guidebooks, local recommendations, upsells, multi-platform compatibility, and starts with a free tier — targeting hosts who want to reduce guest communication time while increasing per-booking revenue.
The core features that matter
- Automated guest Q&A answering common questions automatically, reducing repetitive messaging and ensuring quick responses
- Digital guidebooks accessible on any device with property information that makes guest stays smoother
- Local recommendations with personal touch additions including favorite restaurants, cafes, and attractions for guest exploration
- Upsell opportunities offering extra services like late check-outs or airport transfers to increase per-booking income
- Multi-platform compatibility across Airbnb, VRBO, and Booking.com with consistent information from one management point
- Free to start with a free tier letting hosts try main features without payment commitment
How it stands out
The short-term rental management space has competitors including Hospitable (formerly Smartbnb), Hostfully, Touch Stay (guidebook focus), and various property management systems. HAAZEN's specific position is the combination of Q&A automation with digital guidebooks and upsells at the small-host price point. For hosts managing one to ten properties who don't need full property management software, that focused feature set matters.
The honest qualifier: automated guest communication works well for routine questions and produces less reliable results for unusual situations. The upsell features depend on actually offering services that guests want — adding upsell options doesn't generate revenue unless guests perceive value. The free tier is genuinely useful for evaluation but heavy use typically requires paid plans. For solo hosts and small short-term rental businesses wanting baseline automation without committing to enterprise property management platforms, HAAZEN addresses real workflow gaps. For larger operations, more comprehensive PMS platforms may be necessary.
Key Features
Automated Guest Q&A.
Digital Guidebooks.
Local Recommendations.
Upsell Opportunities.
Multi-Platform Compatibility.
Free to Start.
Frequently Asked Questions
It answers guest questions automatically, so hosts don't have to spend so much time responding.
You can add local recommendations and set up upsells easily.
It works with Airbnb, VRBO, and Booking.com.
No, it’s free to start, so you can try it out without paying anything.
